Come and work with us the “TT Way” which means we do the right thing, bring out the best in each other, achieve more together, champion expertise and get the job done…well! With approximately 4100 colleagues we operate from 21 locations around the world. Building the expertise of our people is critical to the future success of our organisation.
TT Electronics is a global provider of engineered electronics. We collaborate with customers in the transportation, industrial, medical, and aerospace and defence markets, providing them with engineering expertise and support through a global network of specialists and world class facilities. As a responsible employer we encourage all our people to “give something back” by supporting the local communities in which we operate.
Our OPTEK Technology unit in Carrollton is an innovative leader in the optoelectronics and lighting industries. Equipped to meet the needs of our worldwide customers, OPTEK products can be found in office equipment, industrial applications, encoders, military and high-reliability applications, medical diagnostic equipment, automotive and lighting applications. With over 40 years of mounting, bonding, and packaging experience, our engineering teams have the skills and expertise to deliver optoelectronic solutions for the most demanding environments.
This role will be responsible for the day to day technical support requirements in our Carrollton site, including monitoring of all LANDESK service requests, allocation and categorisation of requirements based on priority and technical need, and direct ownership of all infrastructure and user platforms immediate technical support and issue resolution activities.
Acting as part of our global virtual team, you will also provide technical know-how and design / implementation support for infrastructure issues and improvements throughout our global organisation. Travel in the US and potentially wider to other locations providing coverage and technical assistance as necessary; you will also act as a point of expert escalation for nominated virtual teams.
Acting as the US authority on core infrastructure, you will be the first point of contact for all non-network related issues in the America’s datacentre, working with the global team to ensure maximum service availability.