COME JOIN OUR JOURNEY!

When you join TT, you join our global community of visionaries, creators, and achievers dedicated to solving technology challenges for a sustainable world. Simply put, we are a global manufacturer with a passion for engineering advanced electronics that benefit our planet and people for future generations.  We are committed to having a positive impact on the world through a culture built around safety, transparency, collaboration, and positive relationships.  Our teams are fueled by performance and expertise, leading the charge in innovation, efficiency and delivering world-class customer service. Be part of the journey.

At TT Electronics, you will meet dedicated people who believe that advanced electronics is the key to a brighter, smarter future.  Whether it’s advanced flight controls, smart surgical tools, intelligent vehicle charging or seamless automation everywhere, advancements like this come from the minds of passionate, creative people – working to a common goal, watching out for each other, and caring about making a difference in the lives of people all over the world.

Key Responsibilities

• Provide world class levels of service to all TT customers.
• Establish strong relationships and processes between Customers and TT Electronics from quotation to delivery.
• Drive improved performance based on measurable KPIs
• Drive sales growth with existing customers

Responsibilities 

• Creating account packs for nominated customer base highlighting invoices, deliverables, challenges etc, and keeping them up-to-date.
• Provide world class levels of service to all TT customers through varied communication channels, including Emails, phone calls, and face-to-face visits.
• Work with suppliers and stakeholders to deliver premium service to the customer.
• Using initiative to respond to queries and problem solve independently.
• Support Account Managers with additional tasks and reporting when required.
• Attend meetings both virtually and in person when required (supported by account manager).
• Up-sell the product/services of TT Electronics to retain and develop customers portfolios.
• Promptly and accurately complete all administration activities in line with the internal processes and requirement.
• Maintain and manage all data through internal ERP systems (Epicor 9) and salesforce.
• Demonstrate safe behaviour at all times and ensure yourself and others in your working areas are safe and not exposed to significant risk.
• Proactively provide marketing information to Customers on TT Electronics activity and new technology developments.
• Establish strong relationships and processes between Customers and TT Electronics
• Drive improved performance based on measurable KPIs.
• Identify opportunities to improve communications and processes both internally and externally.

Desirable Skills and Experience

• Experience in a technical manufacturing environment. 
• Experience of dealing directly with customers to resolve queries or challenges.
• Experienced in Aerospace industry or similar industry. (desirable)
• Excellent communication skills and demonstrable experience of effective negotiation and influencing skills for win-win outcomes.
• Ability to thrive under pressure and deliver against deadlines.
• Proactive change management experience
• A strong working knowledge of MS Office applications, particularly Excel to support business reporting is essential to this role.
• Experience in the use of ERP systems and the engagement of teams in these systems for basic business management.

Competency 

• To be successful you will be highly customer focused with excellent technical knowledge (Learning ability) and a keen eye for detail.
• Proficient in entering data accurately into MRP database. 
• High competency in Microsoft Excel
• You will have experience achieving levels of service excellence as acknowledged by the customers.
• Account/Key Account service experience.

Solving Technology Challenges for a Sustainable World

We want the very best people in our TT family across the globe – so we welcome applications from everyone, to celebrate a diverse mix of experiences, backgrounds and identities. We are committed to equality of opportunity for all and you can rest assured that TT Electronics takes positive steps to ensure we are an inclusive business, that will welcome and support you, from your initial application to wherever your career takes you!

We hold Health and Safety in the highest regard at TT, with the Wellbeing of our employees our top priority. Any successful candidate will be required to successfully pass a pre-employment Drug and Alcohol Screening.

Please get in touch if you’d like to discuss any reasonable adjustments to your application, (i.e Hybrid working within office based roles) in order that we can accommodate and support you in the process. If you want to work for a company where who you are is valued and respected, we’d love to hear from you.  

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